W. James Hindman – CEO
The visionary and serial entrepreneur behind Jiffy Lube International, W.J. Hindman began his professional career in hospital administration. Parlaying his success in the healthcare industry, Hindman built a mini-empire of nursing homes throughout the US. From there the Jiffy Lube story follows along with numerous other ventures along the way.
Today, Hindman continues his life-long mission of finding a need and filling it—this time in the area of age-related macular degeneration. Diagnosed at 57 and eventually declared legally blind, Hindman found a way out of the darkness thanks to the implantable miniature telescope. With his renewed sight Hindman has a renewed passion for life and for helping others who suffer from this devastating disease.
Darlene Sartain – CFO
Darlene began working for the Hindman family when she was just a teenager. Through hard work, dedication, and her natural abilities, she grew into her current position as CFO of the Hindman Foundation.
Cindy Tracey – Executive Director, Operations
Having run the operations for a number of medical practices, Cindy joined the Hindman Foundation full-time in 2015, bringing with her knowledge and expertise in the planning and execution of strategic plans.
Timothy J. Hindman – Program Coordinator
During his time with Jiffy Lube, Tim Hindman acted as both President of Fleet Sales and owner of 27 Jiffy Lube units. Tim returned to his passion for reaching others as teacher and counselor at Youth Services International, a juvenile justice and rehabilitation company. He also served as owner and manager of a thoroughbred farm, with locations in Maryland and Florida.
Hindman Foundation 
Hello Mr. Timothy Hindman my name is Joselyn Witherspoon in February 2019 I went to the Jiffy Lube here in Baltimore city 5700 Harford Road to get a oil change and brake pads put on my car 2007 Lexus EX 300 I kept hearing squeaking noises when I backed my car up and when I took it everyone said it was just dust in there this Tuesday I took my car to the Lexus and they said that we have a had the brake pads put on they were too big for my car they hammer them in I ride my great grandkids around because I’m a babysitter I called the store and they told me it’s nothing that they could do I tried to reach corporate no one got back to me I left messages some sitting here tonight looking online to see who’s in charge of this store and could you please help me out about this problem my number is 443750-3863 and again my name is Joselyn Witherspoon can someone please help me I don’t have all that money like I spent the last time to get it fixed I thought they was going to do the right thing about my problem and they put something on there that’s not compatible at all I trusted Jiffy Lube to do the right thing for the customer please help me if you can thank you
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Ms. Witherspoon,
Unfortunately, Jim Hindman is no longer involved with Jiffy Lube. He sold the business in 1990 and does not have connections to anyone in the business.
We are sorry that we cannot help you. I hope you can get your problem resolved quickly.
Sincerely,
Cindy Tracey
Executive Director, Operations
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